DATA PRIVACY STATEMENT

1. Data protection at a glance

General information

The following information provides a simple summary of what happens with your personal data when you visit our website. Personal data are all data that enable you to be identified personally. For more information on the subject of data protection, please refer to our Data Privacy Statement below this text.

Data collection on our website

Who is responsible for collecting data on this website?

The processing of data on this website is performed by the website operator. Their contact details are set out in the Legal Notice of this website.

How do we collect your data?

Some of your data are collected because you give them to us. This is the case, for instance, when you enter your details on a contact form.

Other data are recorded automatically by our IT systems when you visit the website. These are primarily technical data (e.g. your web browser and operating system or the time you accessed the page). Such data are recorded automatically as soon as you enter our website.

What do we use your data for?

Some of the data will be collected in order to ensure you can make full use of the website. Other data may be used to analyse your user behaviour.

What rights do you have over your data?

You have the right at any time to be informed, free of charge, of the origin, recipients and purpose of the personal data stored concerning you. You also have the right to demand the rectification, blocking or erasure of these data. You can contact us at the address indicated in the Legal Notice at any time for more information on this or any other issues relating to data privacy. You also have the right to lodge a complaint with the competent supervisory authority.

In addition, you have the right under certain circumstances to demand the restriction of the processing of your personal data. Further details can be found under “Right to restriction of processing” in the Data Privacy Statement.

2. General information and mandatory information

Data privacy

The operators of these pages take the privacy of your personal data very seriously. We will treat your personal data in confidence and in compliance with statutory data protection requirements and this Data Privacy Statement.

When you use this website, a variety of personal data is collected. Personal data are data that enable you to be identified personally. This Data Privacy Statement explains what data we collected and what we use them for. It also explains how and for what purpose this is done.

We should point out that the transmission of data via the internet (e.g. when communicating by email) may have security vulnerabilities. It is not possible to protect data completely from access by third parties.

About the controller

The body (controller) responsible for data processing on this website is:

About the controller:
Digital Hub Rhein-Neckar GmbH
Donnersbergweg 1
D-67059 Ludwigshafen

Phone: +49 (0)621 18064950
email: kontakt@5-ht.com

The controller is the natural or legal person which, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. name, email addresses, etc.).

Withdrawal of your consent for data processing

Many data processing operations are only possible with your express consent. You can at any time withdraw consent that you had given previously. All you need to do is send an informal message to us by email. Withdrawal does not affect the lawfulness of the data processing that occurred prior to withdrawal.

Right to object to the collection of data in particular cases and to direct advertising (Art. 21 GDPR)

If the data are processed on the basis of points (e) or (f) of Art. 6(1) GDPR, you have the right to object at any time to the processing of your personal data on grounds relating to your particular situation; to any profiling based on these provisions. This Data Privacy Statement sets out the relevant legal basis on which data are processed. If you lodge an objection, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims (objection under Art. 21(1) GDPR).

Where your personal data are processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing, which includes profiling to the extent that it is related to such direct marketing. If you object, your personal data will subsequently no longer be used for the purposes of direct advertising (objection under Art. 21(2) GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of breaches of the GDPR, data subjects have a right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged infringement. The right to complain exists regardless of any other administrative or legal remedies.

Right to data portability

You have the right to receive, or to have a third party receive, in a commonly used and machine-readable format, the personal data concerning you which we process by automated means on the basis of your consent or in order to perform a contract. If you demand the direct transmission of the data to another controller, this will only be done where technically feasible.

SSL and TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transfer of confidential content, such as purchase orders or enquiries, that you send to us as the website operator. You can recognize an encrypted connection by the fact that the address bar of the browser changes from “http://” to “https://” and a padlock symbol appears in the bar.

If SSL or TLS encryption is enabled, the data that you send to us cannot also be read by third parties.

Information, blocking, erasure and rectification

The prevailing legal provisions give you the right at any time to receive information free of charge on the personal data stored concerning you, their origin and recipients and the purpose of the data processing and, where applicable, the right to have these data rectified, blocked or erased. You can contact us at the address indicated in the Legal Notice at any time for more information on this or any other issues relating to personal data.

Right to restriction of processing

You have the right to demand the restriction of the processing of your personal data. To do so, you can contact us at the address indicated in the Legal Notice at any time. The right to the restriction of processing exists in the following cases:

  • If you contest the accuracy of the personal data we store about you, we generally need time to verify this. You have the right to demand the restriction of the processing of your personal data for the period of verification.
  • If your personal data are / were processed unlawfully, you can demand that the processing of your personal data be restricted instead of the data being erased.
  • If we no longer need your personal data, but you require them for the establishment, exercise or defence of legal claims, you have the right to demand that the processing of your personal data be restricted instead of the data being erased.
  • If you have lodged an objection pursuant to Art. 21(1) GDPR, your interests must be weighed against ours. Until it has been established whose interests outweigh, you have the right to demand the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data may – with the exception of storage – only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.

Objection to advertising emails

Objection is hereby made to the use of contact details that are published in accordance with the obligation under German law to provide such details to send advertising and information materials not expressly requested. The operators of the website expressly reserve the right to take legal action in the case that unsolicited advertising information is received, such as through spam emails.

3. Data collection on our website

Cookies

Some of the web pages use what are known as cookies. Cookies do not cause any damage to your computer and do not contain viruses. They are used to make our website more effective, secure and user-friendly. Cookies are small text files which are stored on your computer and saved on your browser.

Most of the cookies we use are what are known as session cookies, which are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognise your browser on your next visit.

You can change your browser settings so that you are informed when cookies are set and can decide whether to accept them on a case-by-case basis or exclude the acceptance of cookies for particular cases or generally. You can also enable an option to delete the cookies automatically when you close the browser. If cookies are disabled, the functionality of this website may be restricted.

Cookies that are needed in order to execute electronic communication processes or to provide certain functions you request (e.g. the basket function) will be stored in accordance with point (f) of Art. 6(1) GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error-free and optimised provision of its services. Insofar as other cookies (e.g. cookies for analysing your surfing behaviour) are stored, these are treated separately in this Data Privacy Statement.

Server log files

The provider of the pages automatically collects and stores information in what are known as server log files that your browser sends us automatically. These files provide information on:

  • the browser type and version
  • the operating system used
  • the referrer URL
  • the host name of the accessing computer
  • the time of the server request
  • the IP address

These data will not be merged with data from other sources.

These data are recorded on the basis of point (f) of Art. 6(1) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website – which is why the server log files have to be kept.

Contact form

If you send us enquiries using the contact form, we will store the details you put on the enquiry form, including the contact details you provide, in order to respond to the enquiry and for the case of any follow-up questions. We will not pass these data on without your consent.

The data entered on the contact form will therefore be processed solely on the basis of your consent (Art. 6 (1) (a) GDPR). You can withdraw this consent at any time. All you need to do is send an informal message to us by email. Withdrawal does not affect the lawfulness of the data processing that occurred prior to withdrawal.

The data you entered on the contact form will be kept here until you ask us to erase them or withdraw your consent to storage or until the purpose for which they were stored no longer applies (e.g. your request has been dealt with). This does not affect mandatory statutory provisions, such as in particular retention periods.

4. Plug-ins and tools

Google web fonts

To ensure consistency in the presentation of fonts, this site uses web fonts provided by Google. The Google fonts are installed locally. No connection to Google servers is established.

Google Maps

This sites use the Google Maps service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To enable use of the Google Maps functions, your IP address must be stored. This information is generally sent to a Google server in the USA and stored there. The provider of this site has no influence on the transmission of these data.

Google Maps are used in the interests of presenting our online products in an appealing way and to make the locations we show on the website easier to find. This is a legitimate interest within the meaning of point (f) of Art. 6(1) GDPR.

Further information about how user data are used can be found in Google’s data privacy policy at: https://policies.google.com/privacy?hl=de.

5. Analysis tools and advertising

Matomo (formerly Piwik)

This website uses the open source web analysis service Matomo. Matomo uses what are known as cookies, which are text files that are stored on your computer and enable your use of the website to be analysed. To that end the information on your use of the website that is generated by the cookie is stored on our server. The IP address is anonymised prior to storage.

Matomo cookies remain on your device until you erase them.

The storage of Matomo cookies and the use of this analysis tool are based on point (f) of Art. 6(1) GDPR. The website operator has a legitimate interest in the anonymised analysis of user behaviour in order to optimize both its web pages and its advertising.

The information on your use of the website that is generated by the cookie will not be forwarded to third parties. You can prevent the storing of cookies on your computer by making the corresponding settings in your browser software. Please note, however, that if you do so you may not be able to make full use of all functions of this website.

If you do not agree to the storage and use of your data, you can opt out of storage and use here. In this case an opt-out cookie will be stored in your browser to prevent Matomo from saving usage data. If you delete your cookies, this will mean that the Matomo opt-out cookie will be deleted as well. The opt-out must be enabled again the next time you visit our site.